Helpdesk
24/7 Remote Technical Support
Direct hotline and remote desktop diagnostic assistance by experienced control engineers for instant fault troubleshooting.
Lifecycle Support
After-Sales Support – Your Long-Term Automation Partner
Commitment begins where sales end. Our engineering house provides ongoing technical assistance, preventive field maintenance, and rapid troubleshooting to eliminate unplanned downtime.
Maintenance
Guaranteed Response SLA
Structured maintenance contracts and priority response frameworks tailored to mission-critical manufacturing facilities.
Prevention
Scheduled Preventive Audits
Periodic routine inspections, thermal profiling, and system health checks designed to intercept component degradation early.
Spares
OEM Certified Components
Direct access to genuine spare parts for drives, servo motors, HMIs, and PLCs, ensuring strict hardware compatibility.
Expert Guidance
Expert Engineering Consultation – Right Solutions from the Start
We analyze operational constraints before specifying hardware. Our engineers conduct thorough floor audits to deliver maximum return on investment and scalable Industry 4.0 readiness.
Audit
Operational Gap Analysis
Deep-dive evaluation of line speed, energy consumption, thermal limits, and hardware bottlenecks in active production lines.
Retrofit
Legacy System Upgrades
Phased retrofits replacing obsolete controllers, VFDs, and hydraulic servos with minimal impact on current production schedules.
Architecture
Future-Proof System Design
Scalable network and control architectures designed to integrate smoothly with plant-wide ERP, WMS, and SCADA systems.
Precision Execution
Installation & Commissioning – Flawless Field Execution
From panel mounting to complex multi-axis motion synchronization, our field engineers execute project handovers with complete validation and documentation.
Audits
Pre-Installation Safety Audits
On-site safety protocols, power quality verifications, and physical mounting assessments prior to power-on.
Integration
Synchronized System Integration
Seamless commissioning of PLCs, VFDs, servo drives, SCADA platforms, and industrial vision inspection cells.
Testing
FAT & SAT Validation
Strict Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT) verifying system logic against plant requirements.
Training
Staff Handover & Training
Comprehensive operational guidance, maintenance documentation, and fault-clearing procedures delivered to in-house teams.
Field Engineering
Onsite Support & Rapid Emergency Response
Over 30 sales and service locations equip our technical engineers to respond rapidly, providing component-level repairs and root-cause diagnostic reports.
Standard Field Maintenance
Scheduled engineer site visits during business hours for calibration, parameter tuning, and routine maintenance.
24/7 Premium Emergency Support
Round-the-clock engineer dispatch for critical line breakdowns, prioritizing rapid recovery of continuous processes.
Component Repair Facilities
Dedicated repair center equipped for component-level rework of AC drives, servo packs, SMPS, and printed circuit boards.
Root-Cause Analysis Reports
Formal failure analysis documentation provided post-repair to prevent recurring electrical or thermal failures.
Engineering Quality
Why Overseas Buyers Partner with Lubi Electronics
With 25+ years on factory floors, Lubi Electronics delivers accountable engineering capabilities under one roof — ensuring seamless compatibility, certified safety standards, and transparent service documentation.
- 01
In-House Factory-Trained Engineers
All system engineering, panel wiring, software coding, and field repairs are conducted by full-time Lubi technical personnel.
- 02
Strict Compliance & Type-Tested Quality
Control panel manufacturing and assembly adhere strictly to IEC standards, backed by routine factory testing certificates.
- 03
International Project Capabilities
Supporting machine builders and plant engineers across Asia, the Middle East, Europe, and the Americas with complete export packaging and remote commissioning support.
25+ yrsIndustrial automation expertise
Service Questions
Frequently Asked Service Questions
We provide comprehensive automation engineering services including system design, PLC & SCADA programming, type-tested LT/HT control panel manufacturing, turnkey installation, 24/7 technical assistance, and component-level repair.
Yes. Export clients receive application engineering, IEC-compliant panel schematics, complete technical documentation packs, Factory Acceptance Test (FAT) verification, remote diagnostic support, and on-site commissioning assistance.
All repairs are executed in our dedicated facility by certified in-house engineers using genuine, OEM-certified spare parts, supported by routine testing reports and post-service warranty coverage.
Our dedicated 24/7 technical support hotline delivers immediate remote troubleshooting. For critical breakdowns, field engineers are dispatched from our network of regional support hubs.
Need Expert Technical Service or Automation Consultation?
Speak with our application engineers for custom control panel design, drive retrofit plans, or emergency technical support.
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