Lubi Electronics Technical Support Team
Customer Care & Field Engineering Support

Technical Support & Service Assistance

Direct technical support, component-level repair services, warranty processing, and on-site troubleshooting for global OEMs and manufacturing facilities.

Immediate Engineering Help

Need Immediate Technical Support?

Our team of factory-certified automation engineers provides rapid response assistance for drive configuration, PLC/HMI troubleshooting, and plant maintenance.

Email Technical Assistance

Send project drawings, fault codes, or product inquiry details directly to our technical desk for expert review and solution sizing.

[email protected]

Toll-Free Support Line

Direct phone hotline for emergency machine downtime, real-time drive parameter guidance, and urgent replacement dispatch.

1800-313-6810
Comprehensive Assistance

Industrial Support Capabilities

From component sizing to lifecycle repairs and remote debugging, we provide full technical support across your operational lifetime.

Application Sizing

Technical Assistance

Drive configuration, motion tuning, PLC/HMI program optimization, and sensor selection tailored to line speed and duty cycle constraints.

Factory Rework

Services & Component Repair

Component-level diagnostic testing and rework of AC drives, medium voltage drives, servo amplifiers, and power supplies with root-cause reporting.

Quality Assurance

Warranty Support

Hassle-free OEM warranty handling, genuine spares dispatch, and factory testing documentation certified to IEC and ISO quality standards.

Logistics Tracking

Order & Dispatch Status

Real-time updates on spare parts availability, panel assembly progress, and international air/sea freight tracking for export customers.

Factory-Floor Expertise

Why Global Buyers Trust Lubi Technical Support

Rooted in 25+ years of in-house manufacturing, automation engineering, and field commissioning.

25+ Years Experience

Engineers who understand real factory conditions—temperature, dust, voltage fluctuations, and continuous duty penalties.

IEC Standard Testing

Every repaired drive or customized panel undergoes full load testing, insulation checks, and traceable routine test reports.

Remote Diagnostics

Fast remote connection via secure industrial gateways to inspect PLC logic, drive parameters, and SCADA alarms.

12,000+ Active SKUs

Large in-house stock of genuine spare parts, IGBT modules, control cards, and sensors ready for immediate dispatch.

Frequently Asked Questions

Technical Support & Maintenance FAQs

Answers to common queries regarding downtime reduction, machine upgrades, component repairs, and spare parts availability.

Our experienced application engineers quickly diagnose drive faults, guide parameter adjustment, and coordinate rapid spare dispatch or component-level repair to restore line operation as fast as possible.
Our engineering desk analyzes your duty cycle, load torque, ambient operating temperature, and control network specifications to recommend the exact AC drive, servo motor, PLC, or sensor required.
Yes. We design and deliver complete retrofit packages—replacing obsolete drives, worn control panels, and legacy PLCs with modern networked control, smart HMIs, and SCADA energy monitoring systems.
We support AC low voltage drives, medium voltage drives (3.3 kV to 11 kV), AC servo amplifiers, PLCs, HMIs, SMPS power supplies, linear motion systems, industrial vision sensors, and 6-axis/SCARA robotics.
Export customers receive complete technical documentation packs, FAT support, remote commissioning assistance, and expedited air shipment for genuine spare parts with traceable test reports.

Need Technical Advice or Immediate Support?

Connect with our expert application engineers to solve your plant automation challenges, request component repairs, or get a quotation for technical services.

Get a Quote